Let me start off with a big purple thanks to you, our half a billion users who visit, share, and engage with Yahoo!-branded properties everyday. As you may have read, the new University of Michigan American Customer Satisfaction Index results are in and it’s due to your regular feedback that we continue to make strides in customer satisfaction ratings. On that note, we’d like to take this opportunity to look back at some of our product milestones since last summer that were a result of your direct input.
This summer, we’re celebrating the one-year anniversary of our new home page design for Yahoo.com, which was built completely around your suggestions. You wanted to get through your daily routines faster, so we added quick previews of your email, local weather, and traffic. We also updated our featured content to highlight even more of what’s happening around the world, at a glance, so you could bring your a-game to the water cooler.
You wanted more storage on Yahoo! Mail, so we extended unlimited email storage to all users and took it one step further by enhancing speed and performance and adding integration with Yahoo! Messenger. You asked us to make it easier to find what you’re looking for in one search, and as a result we’ve rolled out new enhancements on Yahoo! Search, such as search suggestions that appear as you type into the search box on Yahoo.com, and shortcuts around popular searches like music artists, hotels, restaurants, and Major League Baseball stars.
And we’re not done! In the next week, we’ll be rolling out more broadly a cool new inline video player on the Yahoo! Home Page, so that you can watch videos without leaving the page, see other related videos, and email or IM interesting videos to your friends.
We’re committed to building products you love and making your experience even better on Yahoo!, so please continue to feed us your suggestions and stay tuned for more to come.
Tapan Bhat
Vice President, Front Doors
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Boy, do I remember the days of the Napster craze. Rampant downloading of any song imaginable — from the mildly obscure to the notoriously popular. Any bar of music you could ever desire, within minutes, was yours.
But the days of totally free downloading from the early 21st century are gone ...