Comments on: Reader Q&A with Carol http://ycorpblog.com/2009/05/27/reader-qa-with-carol/ Mon, 15 Mar 2010 22:55:21 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: steve ferris http://ycorpblog.com/2009/05/27/reader-qa-with-carol/comment-page-1/#comment-227024 steve ferris Sat, 08 Aug 2009 19:53:58 +0000 http://ycorpblog.com/?p=1495#comment-227024 Yahoo has the worst customer service.Been trying for 9 days to get my e-mail fixed with no luck.BAD BAD BAD SERVICE Yahoo has the worst customer service.Been trying for 9 days to get my e-mail fixed with no luck.BAD BAD BAD SERVICE

]]> By: Isaac Safdie http://ycorpblog.com/2009/05/27/reader-qa-with-carol/comment-page-1/#comment-217113 Isaac Safdie Tue, 09 Jun 2009 01:19:08 +0000 http://ycorpblog.com/?p=1495#comment-217113 Well, I have more important things to do with my life tha wait for your reply. Now I know why Google trounces you so thoroughly and why Microsoft backed away from a deal. Well, I have more important things to do with my life tha wait for your reply.

Now I know why Google trounces you so thoroughly and why Microsoft backed away from a deal.

]]> By: Isaac Safdie http://ycorpblog.com/2009/05/27/reader-qa-with-carol/comment-page-1/#comment-217112 Isaac Safdie Tue, 09 Jun 2009 01:17:03 +0000 http://ycorpblog.com/?p=1495#comment-217112 I guess this is the level of customer service you're accustomed to providing. The cowardly way. Just like your service reps that kept giving me lame excuses as to why there were no supervisors, hanging up on me and when I asked if the a/c verification department was going to be closed, I was LIED to by Irene, whose command of the English language leaves so much to the imagination. I guess I'll just have to keep pestering you until someone with honesty and integrity replies. I guess this is the level of customer service you’re accustomed to providing.

The cowardly way. Just like your service reps that kept giving me lame excuses as to why there were no supervisors, hanging up on me and when I asked if the a/c verification department was going to be closed, I was LIED to by Irene, whose command of the English language leaves so much to the imagination.

I guess I’ll just have to keep pestering you until someone with honesty and integrity replies.

]]> By: Isaac Safdie http://ycorpblog.com/2009/05/27/reader-qa-with-carol/comment-page-1/#comment-217109 Isaac Safdie Tue, 09 Jun 2009 01:08:46 +0000 http://ycorpblog.com/?p=1495#comment-217109 I think your company is incompetent and I'm sure you won't respond to this comment. If you did, I wouldn't be able to access it because last week you BLOCKED access to my mail by demanding a new password and new security questions. When I called this evening to get some assistance, I was hung up on four times. I'm waiting for your reply. I think your company is incompetent and I’m sure you won’t respond to this comment. If you did, I wouldn’t be able to access it because last week you BLOCKED access to my mail by demanding a new password and new security questions.

When I called this evening to get some assistance, I was hung up on four times.

I’m waiting for your reply.

]]> By: Albo P. Fossa http://ycorpblog.com/2009/05/27/reader-qa-with-carol/comment-page-1/#comment-216138 Albo P. Fossa Wed, 03 Jun 2009 19:06:00 +0000 http://ycorpblog.com/?p=1495#comment-216138 I've seen this story: http://www.businessinsider.com/yahoos-bartz-says-no-to-microsoft-deal-trashes-bing-2009-6 I'm in the minority (I suspect) hoping Yahoo! DOES NOT sell out its search enterprise to Microsoft. My question: what enterprises is Yahoo! *most likely* to maintain - that is, *not* sell? Email? Web hosting? Answers? (Any others?) I’ve seen this story: http://www.businessinsider.com/yahoos-bartz-says-no-to-microsoft-deal-trashes-bing-2009-6

I’m in the minority (I suspect) hoping Yahoo! DOES NOT sell out its search enterprise to Microsoft. My question: what enterprises is Yahoo! *most likely* to maintain – that is, *not* sell? Email? Web hosting? Answers? (Any others?)

]]> By: Miramon http://ycorpblog.com/2009/05/27/reader-qa-with-carol/comment-page-1/#comment-214855 Miramon Thu, 28 May 2009 19:58:23 +0000 http://ycorpblog.com/?p=1495#comment-214855 I'm pleased that Ms. Bartz answered those questions of mine, but frankly I thought the answer to my first question was a bit weak. Yes, the company is not losing money at the moment, so it is, I suppose, profitable, but the numbers have been going down for some years, and there have been multiple layoff rounds. Neither of those things is associated in my mind with a "vital" company. But of course we agree on Parmesan, and that's the important thing. BTW, Lorenzo, my cheese question was sardonic, posed because I thought the very idea of soliciting questions like that was somewhat offensive, and because "what's your favorite cheese" was given as an example question in the original solicitation. I’m pleased that Ms. Bartz answered those questions of mine, but frankly I thought the answer to my first question was a bit weak. Yes, the company is not losing money at the moment, so it is, I suppose, profitable, but the numbers have been going down for some years, and there have been multiple layoff rounds. Neither of those things is associated in my mind with a “vital” company.

But of course we agree on Parmesan, and that’s the important thing.

BTW, Lorenzo, my cheese question was sardonic, posed because I thought the very idea of soliciting questions like that was somewhat offensive, and because “what’s your favorite cheese” was given as an example question in the original solicitation.

]]> By: Lorenzo http://ycorpblog.com/2009/05/27/reader-qa-with-carol/comment-page-1/#comment-214665 Lorenzo Wed, 27 May 2009 19:48:47 +0000 http://ycorpblog.com/?p=1495#comment-214665 No offense but there are some questions that people threw out there that were oddball and they got selected, yet mine wasn't. I see...so a good question is given the boot but the soundtrack and cheese questions were let in? Could it have been for fun? Sure. Why even bother submitting a question to a company CEO few people get to ask a question to and then give her something that is as relevant to her job as a fortunate cookie is to making lotto picks? I sure hope the selection was random because people's questions to her sure seemed to be. I give up Yahoo, I give up. No offense but there are some questions that people threw out there that were oddball and they got selected, yet mine wasn’t. I see…so a good question is given the boot but the soundtrack and cheese questions were let in? Could it have been for fun? Sure.

Why even bother submitting a question to a company CEO few people get to ask a question to and then give her something that is as relevant to her job as a fortunate cookie is to making lotto picks? I sure hope the selection was random because people’s questions to her sure seemed to be.

I give up Yahoo, I give up.

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