Comments on: The evolution of Mail, Messenger and Search

By: Paul Stankavich

Paul Stankavich — Sat, 31 Oct 2009 20:03:39 +0000

sily and send huge photos. Now I can hardly read the copntact list, searches rarely find who I am looking for, and the same photops I have sent on a regular basis lock my mail. If I copuld tyransfer all my stuff to hotmail would do it in a seconmd. Where is youir ualioty copnmtrol team? Hopw do I back up to my old yahoop? I cannot even get to technical support because GFlash will not load and I cannot find a phone number.
Nopw I am typing this blog and loosiing the first stuff I typed. IO am goping to wriote to every computer maghazine I canm find that your productm does not work

By: Patricia

Patricia — Mon, 26 Oct 2009 13:41:01 +0000

I have asked you before and you haven’t listened………..PLEASE TAKE THE CHAT FEATURE OFF OF MY COMPUTER.

I DON’T LIKE IT AND I WON’T BE USING IT.

IT IS AN IRRITATING NUISANCE.

By: msrsw

msrsw — Thu, 08 Oct 2009 18:47:25 +0000

The photo/file attachment idea is nice, works sometimes, but often I get the “!” icon, and no information why it won’t accept my attachment (both by using attach file, and dragging method). I then have to use my other accounts. I’ll give it a few more tries.

By: Deb

Deb — Sun, 04 Oct 2009 21:29:32 +0000

Yahoo doesn’t like my old operating system, and I certainly don’t like Yahoo’s way of operating either.

I haven’t had email access since October 1st. I am not even sure if I can upgrade. There is no instructions on what the customer can do. I will not pay for internet access alone. I depended on email for job leads.

I tried contacting the internet service and I was left on hold for over 20 minutes. What happened to customer service?

Please moderate your customers’ concerns.

By: Nick

Nick — Mon, 21 Sep 2009 09:13:31 +0000

My Yahoo Inbox often makes Firefox hang. Please fix!

By: wendy hoard

wendy hoard — Fri, 11 Sep 2009 04:42:56 +0000

This change has resulted in all of my old email being gone. simply disappeared. I had years of email stored there, so I wouldn’t lose it if my computer crashed. well now that’s a joke.

part of our quest to make Yahoo! the center of your online world

You won’t be the center of my online world. I’ll avoide yahoo like the plague

We’ve rolled out improvements to Yahoo!
None that I can see, deleting all my email isn’t seen as an improvement to me.
Mail
Your inbox will soon be a bit more social,

Social, it’s all gone what is social about deleting all my email.

By: YahooMailSucks

YahooMailSucks — Thu, 10 Sep 2009 14:36:58 +0000

Yahoo’s new mail interface is ridiculously slow and often unresponsive. All attempts suggested by Yahoo techincal service have failed to resolve the issue.

Now Yahoo Search Mail does not work on the Yahoo ,ail account I use most. Strange that Search Mail works on my other two accounts.

Tech support has been useless in attempts to resolve this issue also.

How incompetent are these people?

By: SUSAN

SUSAN — Wed, 09 Sep 2009 13:07:54 +0000

Please bring back classic email. I am 61 years old and this new stuff is way too confusing. I just want to read my mail!!!!!!!

By: windows live messenger download

windows live messenger download — Sun, 06 Sep 2009 15:15:12 +0000

Messenger enables you to talk to people from anywhere in the world, but what if you two don’t speak the same language? A handy way to solve this problem is using Microsoft’s translation bots

By: sunnierstudent

sunnierstudent — Sun, 06 Sep 2009 07:22:37 +0000

yahoo messenger 9 and 10 are junk because we cannot maximise (size) of the main messegenger window. it looks ugly as well. looks should be made the same as it was with 8.0+

By: jenifer

jenifer — Sat, 05 Sep 2009 03:19:55 +0000

I think that the evolution in the mail is really fine. It is very easy to share our thoughts and videos in a quick manner. The Yahoo makes me more crazy. I think it is the best for the email users to use it an easy way. by thoi trang

By: ken burke

ken burke — Fri, 04 Sep 2009 16:07:49 +0000

wow i hope that you guys get the hint we like classic, nice easy e-mail usage, quit trying to fix what isn’t broken

By: ken burke

ken burke — Fri, 04 Sep 2009 15:58:38 +0000

margaret i soooooooooo agree with you somehow my contact list got changed and i can’t get it changed back. i just got a g-mail account and am thinking to switch over completely

By: Margaret

Margaret — Wed, 02 Sep 2009 20:26:10 +0000

I have to sooo agree with Alex Kulik | August 25th, 2009 at 7:04 am. Thank you Alex. Every time I tried the NEW mail I reverted back and diligently filled out the questionnaire regarding WHY I opt to stay with Mail Classic. I even checked that I’d be willing to be contacted in regards to this. NEVER did anyone contact me. They just changed things If people want the “NEW” mail, go for it, just let us have our plain easy to use mail-Classic!
Even in Classic you make these un-called-for changes. Has anyone tried to change, or revise a Contact’s information lately? Where IS the EDIT feature? It says, select (click on) a name – but when I do, I can “email, add to catefory,delete” it, thank you very much HOW adn where DO I INPUT A NEW phone number that my contact changed? The old classic was so easy. For heaven’s sake – quit fixing something that isn’t broken. Quit fixing yourself out of business. I have referred plenty of new users to Mail Classic, because it is (WAS) easy to use, easy to explain and teach, to a brand-new email user. If they want more, let them switch laater to the NEW mail, but PLEASE! quit fixing what isn’t broken!

By: Robert

Robert — Fri, 28 Aug 2009 07:07:40 +0000

I love everything you have done to mail, but it would be nice to have IMAP access.

By: M.L.A.

M.L.A. — Fri, 28 Aug 2009 01:13:16 +0000

My address book is now a total mess. I had everything sorted by last name with business names under “last name” and descriptions under “first name”. I also find all my contacts by last name. I am totally disgusted that everything now is sorted only by first name. Please bring back the last name sorting or I’ll be going to g-mail and google!!!!!!!

By: Leaflord

Leaflord — Thu, 27 Aug 2009 14:52:04 +0000

It has yet to show up in my account — mine is still the older, slower and cluttered Yahoo mail!

By: Sean

Sean — Wed, 26 Aug 2009 17:51:17 +0000

Bryan,

Why are Yahoo!, including you, denying and censoring all critism of your products?

You ignore it, Product Managers ignore it, Customer Care ignores it. You don’t listen, perhaps you should remove or invert your core values, they are pretty much core lies at the minute.

Sean.

By: Cindy

Cindy — Wed, 26 Aug 2009 16:15:59 +0000

I can’t wait for all the new updates! Just one question…if everyone is getting all this, what’s the advantage to paying for Yahoo Plus….just no ads??

By: Ray

Ray — Wed, 26 Aug 2009 12:47:01 +0000

Hy!

A release time line would have been nice though, in order to let people know when they can expect to get the new mail features. But as a think about it, I guess you are doing an upgrade on the servers, so it is not a possibility to know who will be getting what and when.

By: Arron Fitzgerald

Arron Fitzgerald — Wed, 26 Aug 2009 08:22:10 +0000

I cannot see any of these new features in my (UK) email; no apps, ads are still there. Is there is delay for UK users?

By: Béranger

Béranger — Wed, 26 Aug 2009 07:35:04 +0000

What 25 MB of attachments? In my Yahoo! Canada (Classic) account, it still reads 10 MB!!!

By: Brett

Brett — Tue, 25 Aug 2009 23:34:08 +0000

The apps are not appearing in the sbc/at&t cobranded mail. (And how can I get rid of the ugly AT&T skin?)

By: Arlin Bell

Arlin Bell — Tue, 25 Aug 2009 22:47:30 +0000

I’ve just read what you’ve done in yahoo email and I
think it is wild waa-hoo!!I can’t wait to get it started
in my email and get the rest of the new stuff figured
out to.No! I’m happy with what you have worked so hard
on. Thank you again.
Arlin

By: gag

gag — Tue, 25 Aug 2009 20:35:54 +0000

video messenger is a fabulous update

search result based on previous search terms is cool

invite feature, calender, extra space n all makes mail useful

hey developers, programmers n managers at yahoo!, i thank you all for these cool updates

By: Alex Kulik

Alex Kulik — Tue, 25 Aug 2009 14:04:02 +0000

i have to comment. more of a rhetorical question. Did anybody at Yahoo ever ask themselves “why do people stick with the clunky old ClassicMail?”? my guess, the answer is “no”. when the subject got brought up on ymailblog, the response from the newly appointed arrogant yahoo-in-charge (and i do not use the word in this case as a term of endearment) Andrew Molyneux was to shut off comments. Great way to keep in touch with your customer’s needs, really!
here’s the simple reality. the ClassicMail users don’t want new features. not everyone in the world wants to use twitter, facebook, flikr, myspace, aol buddy lists or whatever the next fad will be – who cares, all those sites become abandoned in a matter of a year or two anyway, as soon as something hotter appears. But i digress… when the old design has become ClassicMail a lot of core functionality became broken, and nobody seems to address those issues. it took almost a year of begging and pleading to get the mail search fixed – apparently running a simple reindex job is beyond the scope of competency of your DBAs. And then the Chat functionality arrived. Seriously, the genius that came up with an idea that you need to install (or enable) Flash player to load an applet to get turned-off chat module to stop flashing “Loading…” sign should start wearing a diaper, as something that stupid would not occur to someone who has been potty-trained.
Please, even if you choose to moderate this message, pass this comment onto John Kremer, or somebody else at the top of the Mail product – i would really like to keep using yahoo. Right now, every time a new feature makes my experience more difficult, slower or annoying, i tell one more of my respondents to use my other mail address. when they all switch i’ll have no reason to come back. yeah, i know one user out of a million, who cares. just remember, one of the worst mistakes a business can make is alienating and ignoring the existing customer base while chasing the elusive new markets. (remember Y! vs G! search fiasco from many years ago?)

By: Liam

Liam — Tue, 25 Aug 2009 12:06:48 +0000

You guys need to finishing “tweaking” Yahoo! Canada Mail POP & Forwarding option (among other things). I don’t know why it is separate but Yahoo! Canada lags behind what you guys get down south.

Show Canada some love please!

By: Robert Martin

Robert Martin — Tue, 25 Aug 2009 06:20:22 +0000

Yahoo has became part of our daily life, we send message, chat with our near and dear ones all over the globe. More over yahoo offers search engine and many more facilities. Yahoo offers large range of utilities and facilities to its users.

By: matt

matt — Tue, 25 Aug 2009 04:54:05 +0000

I love the new universal header. The status updates in mail/homepage/messenger is a bit confusing for me though. I think the yahoo ‘Social Pulse’ on the iphone is better.

By: Cate Brady

Cate Brady — Tue, 25 Aug 2009 02:38:36 +0000

Is that why I’m getting so many error messages using email today?It’s a mess.