Voices of our users
Posted September 23rd, 2009 at 12:09 pm by Nicki Dugan
Filed in: Yahoo! Video

As Elisa Steele, our chief marketing officer, noted in her post about the launch of our new brand campaign, we've spent a lot of time over the past few months getting to know what we mean to people. To bring that to life, we set out with a camera and a microphone and caught up with a wide variety of users to ask them what difference we make in their lives.

Here's a video that captures just some of their stories:

Some notes on these great characters, by order of appearance:

  • Sonia uses the homepage to manage her life... and admits to listening to Launchcast radio on Yahoo! Music when she's in the shower.
  • Dennis first used Yahoo! Search in grade school to look up the pink Power Ranger (he had a big crush).
  • Bob lives on Yahoo! Finance and swears it helped him save his retirement funds.
  • Evelyn relied on Yahoo! to stay connected to the world when she was in the Air Force, stationed in the desolate Australian outback.
  • Bodhi is a California grad student from India who uses Yahoo! Messenger video chat to connect with her parents in India every night.
  • Ted and Vicky used Yahoo! Messenger to court each other - much of it long distance. They also ditched their cable when discovering they could meet all their entertainment needs on Yahoo!.
  • Erin is a fine art photographer who's created a huge following on Flickr for her beautiful Polaroid photography (and scored press coverage and several commissions and exhibitions).
  • Brandon is addicted to film and relies on Yahoo! Movies on his iPhone for ratings and reviews (and incidentally is one of the youngest patent holders in the US).
  • Valerie used a Freecycle group on Yahoo! Groups to outfit her classroom with free stuff (including a clawfoot bathtub the kids read in).
  • Larry admits to spending about two hours a day managing his teams on Yahoo! Fantasy Sports.
  • Emily loves looking things up on Yahoo! Search, like where dimples come from and why the starling is the most hated bird in the world.
  • Thomas gets sucked into Yahoo! News daily, digging that one minute he can read about the elections in Afghanistan and then stumble on something about the depletion of ants in the Amazon rainforest.

Connecting with real people, real users, to hear what they love, hate and need about using our products is what we're all about. As our new brand campaign stipulates, Yahoo! is about you. All you.

Stay tuned for standalone video profiles of these great voices and more.

Nicki Dugan
Blog Editor

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Previous Post

Under new management…yours
Posted September 22nd, 2009 at 8:09 am by Elisa Steele

Next week, we will launch what will be Yahoo!’s single-largest global integrated marketing campaign ever. I gave a sneak preview today as part of Yahoo!’s presence at Advertising Week in New York City. (Think advertising meets Fashion Week.)

The core of our message will focus on YOU. It will ...

Continue Reading »

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