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Stepping down

Posted November 18th, 2008 at 9:09 am by Jerry Yang, CEO & Chief Yahoo

Number of Comments 89 Comments » / Filed in: Trends & News

As you’ve no doubt already read, I’ve decided that I will step down from my role as Chief Executive Officer after my successor has been selected.

Ever since founding Yahoo! with David Filo 13 years ago, I’ve been passionate about this company, its brand, its employees, and the millions of people around the world who consider it their online home. That’s why I accepted the Board’s request to become CEO in June 2007, taking on the challenge of transforming Yahoo! at a time when the industry was evolving quickly and we needed to rethink and restructure our business.

And despite the tough external environment that we face, I truly believe we’ve made tangible progress in bringing our strategic vision to life. Most significantly, we’ve rewired our entire network to create a Yahoo! that has opened its doors to outside publishers and developers. We’ve launched an advertising platform that we think will transform how ads are bought and sold online. And we’ve continued to grow our audience –- standing first or second in more than 20 product categories and demonstrating that Yahoo! is the place users turn for major events like the Olympics and the Elections.

And now I believe the time is right for us to bring in a new leader –- someone who will build on the important pillars we’ve put in place and who will take the reins on the critical decisions our company faces. As for me, I’ll be returning to my role as Chief Yahoo and board member once my successor is named. I’ll go back to focusing on our global strategy, product excellence, technology innovation, and working with the Board and our executive team to help Yahoo! realize its full potential.

It’s been an extraordinary year here at Yahoo! –- for all of us. I’m really proud of the determination and resilience of Yahoos around the world who are so committed to giving you the best Internet experience possible. It is for them, and for you, that I will always bleed purple.

Jerry Yang
Chief Yahoo and CEO

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Have I got a deal for you

Posted November 12th, 2008 at 12:54 pm by Greg Hintz, Yahoo! Shopping

Number of Comments 2 Comments » / Filed in: Trends & News

Yahoo! DealsYou may be tightening the belt these days — eating in more often, rediscovering the library, planning a staycation, even making do with that ugly bathroom linoleum. But if there’s one thing you probably won’t skip this year, it’s buying holiday gifts for friends and family.

That’s why Yahoo! Shopping just launched Yahoo! Deals. When we saw the economy slowing over the last few months, we decided to pull together a site designed to help you save money — just in time for holiday shopping.

Retail isn’t all doom and gloom. While total spending may drop this season as consumers guard their net worth, Forrester Research predicts that online shopping will actually rise 12% over last year, mainly because half of online shoppers anticipate that the best values and deals will be found on the Web. And it goes without saying that they’ll also avoid the stress of crowded malls and long lines when they log on in their pajamas.

Our new Yahoo! Deals site will save you both time and money as you scout the best online and offline bargains. Here’s what you’ll find there:

  • Daily Deals – Every day, you’ll find new handpicked deals from partners like Woot!, Amazon, Dell, BradsDeals, and dealnews. You’ll find the Woot! Deal of the Day as well as 24-hour steals in categories like Computers & Electronics, Home & Garden, and Clothing & Accessories.
  • Coupons – Find online coupons for thousands of retailers like Macys, the Gap, Land’s End, Nike, Apple, and Toys R Us. And if you’re logged in, you can even save a coupon, so you can use it when you’re ready to get your shopping done.
  • Storewide Sales – You’ve probably had a friend who circulates an email every year with all kinds of great discount codes. We’ve basically digitized those emails and collected them in all one place. But we have your friend beat, with more than 700 specials and sales.
  • Weekly Ads – If you prefer to shop offline, you’ll want to check out our electronic circulars for retailers near your location before you get in the car. You’ll find retailers like Macy’s, Staples, Target, JCPenney, and Lowe’s. And since you’ll be driving, you might want to use our Cheap Gas Finder to get the best price per gallon in your neighborhood.

So regardless of whether you are turning to online shopping because of the economic crisis, or simply because it’s efficient and hassle-free, Yahoo! Deals arrives at the perfect time. And as an online shopping addict, I’m personally excited about the new treasure trove of gift giving possibilities. Here’s to saving even more time and money as we wrap up 2008.

Greg Hintz
General Manager, Yahoo! Shopping

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Last leg of the political race

Posted October 30th, 2008 at 1:31 pm by Nicki Dugan, Blog Editor

Number of Comments 3 Comments » / Filed in: Trends & News

election badgeIn five days, our country (and no doubt many others) will be transfixed by — nay, obsessed with — Election Day.

Will we have our first African American president or our first female vice president? Who will be tasked with leading us out of these economic doldrums? Who will decide the fate of the war on terror? Who will solve the health care crisis and stop our addiction to oil?

If you’re an undecided voter or just want to make sure you’re watching this race to the finish, you might want to go live on Yahoo! Elections until November 4th. Even I was surprised by how jam-packed it is with helpful information. In addition to the latest news, you’ll find poll results, opinions and editorials, videos, the most blogged-about stories, great interactive modules like the Political Dashboard and Electoral College predictors, a candidate truth-o-meter, and a tally of newspaper endorsements.

And then there’s the fun stuff, like the campaign button you can put on your blog, candidate photos on Flickr, and a political quiz to see how much you’ve kept up with what the campaigns have said about each other. And don’t miss the “Create Your Scenario” feature in the Dashboard, which lets you try your hand at punditry and predict the election night outcome. Save it and compare it to calls by the likes of Arianna Huffington, Joe Trippi, and Newt Gingrich or even past elections. Sounds like a ballot party activity!

And if you’re like me, living in a state with its usual crushing number of propositions and referendums to decipher, you’ll appreciate the site’s “state” tab, which leads you to the latest wire headlines, local news and broadcast news for your locale.

Speaking of which, if you live in California, here’s a brief parenthetical. As you probably know, Proposition 8 is a proposed constitutional amendment that would overturn the state supreme court’s May decision to legalize same-sex marriage. More than 50 of Silicon Valley’s top leaders have given their personal support to No on Prop 8. Our own Jerry Yang, David Filo, Sue Decker, and Hilary Schneider are joining executives from organizations like Google, Intuit, Facebook, eBay, Cisco, Federated Media, Adobe, Reunion.com, Shopping.com, Sequoia Capital, and Twitter. They believe taking away rights from one group of people would set our state – and our country – back in the fight for fundamental fairness and equal rights. To learn more, head to pride.yahoo.com.

What seems like the longest campaign marathon in history will soon come to an end – along with the vitriol about socialism, terrorists, Caribou Barbies, mavericks, and sneaky tax policies. Hope, change. Reform, victory. Are you ready? Get out and vote!

Nicki Dugan
Blog Editor

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A roadmap for human rights

Posted October 29th, 2008 at 9:53 pm by Jerry Yang, CEO & Chief Yahoo

Number of Comments No Comments » / Filed in: Trends & News, Yahoo! For Good

Two years ago, we joined a number of stakeholders with the goal of setting standards for doing business in markets that present human rights challenges. Yesterday, we unveiled the results of our collective effort — a human rights code of conduct known as the Global Network Initiative. We’re confident this initiative creates a platform for positive change.

These principles provide a valuable roadmap for companies like Yahoo! operating in markets where freedom of expression and privacy are unfairly restricted. The code also requires that participating companies make a number of commitments (with independent accountability), including among others:

  • Conducting human rights impact assessments to identify circumstances where freedom of expression and privacy may be jeopardized an advanced.
  • Training employees on procedures to protect freedom of expression and privacy when faced with unfair government demands and restrictions.
  • Being transparent with users when required by governments to remove content or limit access to information and ideas as well as circumstances where disclosure of personal information may be required.
  • Considering challenging governments in court or other forums when faced with restrictions that appear inconsistent with domestic and international laws and standards.
  • Engaging in individual and collective policy advocacy for change in places where laws or practices don’t adequately protect citizens’ rights to freedom of expression and privacy.

Does this mean repressive regimes will stop censoring content or demanding information on their own citizens? No. But, we think this initiative will eventually make it more difficult for them to do so, with companies and human rights advocates united against unreasonable and unlawful demands.

Despite the two years of arduous work among companies, human rights groups, academics, investors, and policy advocates, launching the Global Network Initiative is in many ways just the start. We expect the initiative to evolve, and we hope these standards will take root and grow into global guidelines for even more companies worldwide. All the participants in the initiative are acutely aware of today’s online challenges and we believe we’ve created a framework for addressing the trends we see for tomorrow.

The Internet is transformative. We’ve seen it empower individuals, modernize economies, improve healthcare, strengthen education and raise awareness of local, national, and international events. Today, at the start of this next phase of our collective journey in the field of business and human rights, we strive to ensure technology remains a force for good for citizens around the world. You can read more about all of our human rights efforts here.

Jerry Yang
CEO and Chief Yahoo

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We’re open. Have at it.

Posted October 28th, 2008 at 12:22 pm by Jay Rossiter, Yahoo! Open Strategy

Number of Comments 16 Comments » / Filed in: Trends & News

Back in April, we rolled out our vision for a more open Yahoo! — with “open” defined as rewiring Yahoo! so we could 1) open our network to outside innovation, 2) unlock the power of your social relationships, and 3) mesh your Yahoo! experience with other sites to bring you the best of the Web.

Today that vision takes another important step forward. We’re officially cutting the ribbon for talented developers everywhere, who are now welcome to come in and access our tools and data so they can build applications for a more customized, social, and relevant Yahoo! network and beyond.

I won’t bore you with the plumbing — you can head over to our developer network for those details — but let me summarize the potential impact on you the user as developers dig in and begin to build their applications.

Most obvious will be the social aspects. At a high level, we’re rolling out a social platform that will draw on the hundreds of millions of connections on Yahoo! – everything from random encounters with someone who commented on the same photo as you, to deep connections you have with friends who know nearly everything about you. By using the social contacts you already have on Yahoo! — through Mail, Messenger, Flickr, Finance, Fantasy Sports, etc. — we’ll make those social connections more active and useful. Most importantly, by enabling developers to make your social connections specific to the Yahoo! service you’re using, we believe you’ll enjoy some incredibly unique and creative new experiences that we would never have thought of.

There’s really no limit to the potential, but here are a few examples:

  • Share updates and discover new things online: You’ll be able to see what your friends are doing on Yahoo! (like entering ratings on Yahoo! Movies or buzzing articles on Yahoo! Buzz) and off our network (like the blog post they just commented on, photo they’ve uploaded, movie they’ve rented, or the restaurant they just reviewed). And on the flip side, you can share your activities with them, helping them stay in touch with you more easily. Basically, we’re letting developers centralize anything you do on the Web as an update on our platform — with your explicit permission, of course. And it will be that much easier to discover great new things through the people and relationships most relevant to you. (Who knew that Uncle Jim loved “When Harry Met Sally” so much?) And publishers love this because they get exposed to more visitors whose friends implicitly recommend their content.
  • A universal profile: We’ve begun the process of consolidating everyone’s Yahoo! experience onto a new, single profile so that everyone has a control panel — a central place where they can manage the new “open” applications that they decide to use and the social connections they have across Yahoo!.
  • Make your Address Book truly portable: You can make your address book available to an online merchant so you can more easily ship friends a gift, or be reminded when it’s time to send them an online birthday card. Even beyond the Address Book, we’ve built the whole system with the mentality that any personal data that you put into Yahoo! is inherently your data; you own it, and you can give it to anyone or take it anywhere you would like.
  • Customize Yahoo! like never before: Want to track your eBay auction? Is CNN your favorite news outlet? What’s next in your Netflix queue? Pull them all into the Yahoo! homepage so you can see everything that’s important to you in one place. We’ll open select properties like My Yahoo!, Mail and our front page so that you can let third-party applications become part of those sites as you see fit.
  • Find and connect with new people: Based on whom you already know and interact with — on Yahoo! and off — we’ll make suggestions for more people to add to your social circle. And we’ll help you prioritize all of your connections, particularly as they communicate with you in Yahoo! Mail.

We’ve done all of this in a way that keeps Yahoo! as safe and secure as ever, while also building in full privacy and permission control so you’ll have complete control over things like what you broadcast publicly and what information you share with third-party sites, etc.

As of today, developers can start using our newly available data on their own web sites and even start deploying new applications into Yahoo!. You won’t find these externally developed applications built into your favorite Yahoo! service just yet — that’s coming soon. But starting today, you could discover new apps either by invitation from a friend or by noticing via your Profile or Messenger updates feed that a connection is using the app.

Reaching this step in our Yahoo! Open Strategy has been a significant effort, requiring hundreds of developers in offices around the world. We’ve even worked hand-in-hand with Google, MySpace, and many other of our traditional competitors as partners in this effort. We mean it when we say we’re open!

Like any initiative that thrives on the ingenuity of third party developers, we expect our open platforms to evolve and improve based on their feedback. This is very much an initial release. But we’re anxious to see what developers out there have up their sleeves and what you’ll do with it.

Jay Rossiter
Senior Vice President, Yahoo! Open Strategy

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Coalition crackdown on lottery spammers

Posted October 28th, 2008 at 5:00 am by Mark Risher, Yahoo! Mail

Number of Comments 55 Comments » / Filed in: Trends & News

Yahoo LotteryWhat generally increases when the overall economy declines? That’s right – crime. And these days, when you receive an email that proclaims that you’ve won the “Yahoo! Lottery,” the financially-pressured optimist in you might be more inclined to bite the bait.

Last May, we filed a lawsuit against “Yahoo! Lottery” spammers who use our brand to trick unsuspecting users into handing over personal data to claim a prize. And we’re making progress on catching these scammers, but we’re concerned that they may step up efforts to dupe people impacted by these tough times.

Today we announced a public-private coalition with Microsoft, the African Development Bank, and Western Union to allow victims of lottery scams to upload police reports we can use with the goal of tracking down these devious criminals and developing better ways of protecting people online. INTERPOL has gotten involved to inform international law enforcement agencies about the initiative and provide guidance on critical information to collect to identify trends and common patterns.

Here’s how it works. Yahoo! and the other coalition members have set up dedicated email addresses and Web sites (ours is http://antispam.yahoo.com/phishingtips) where lottery scam victims — those who took the bait and handed over personal information — can share details of the police report they have filed. These reports may be helpful to other coalition members and law enforcement in fighting lottery scammers.

For readers who spot a scam but don’t fall for it, we have tips for you, too. First off, don’t ever reply to the message, even as a joke. You don’t want to be encouraging these guys. Instead, click the “Spam” button, which helps us and our anti-spam systems block these types of messages and kick these criminals off the Internet. We also have a form you can use to report lottery scams and other kinds of abuse originating from Yahoo! users.

As we’ve said before, no one ever wins the Yahoo! Lottery. And that’s simply because there is no Yahoo! Lottery. We’re on a mission to protect you from these online predators, but in addition to what we’re doing on our end, you can also find some tips on how you can protect yourself on our anti-spam resource site.

Mark Risher
Anti-Spam Czar, Yahoo! Mail

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Your social control panel

Posted October 16th, 2008 at 12:00 pm by Jim Stoneham, Yahoo! Communities

Number of Comments 46 Comments » / Filed in: Trends & News

Yahoo! ProfileOne of the key dynamics that is re-shaping the Web these days is “social” – social networks, social graph, social bookmarking, social news, social gaming. A rapidly growing segment of Web users is making connections, discovering new things based on feeds, and staying on top of relationships using a variety of social destinations and services.

That’s why we’ve been hard at work integrating a new social foundation into Yahoo!. Today, as part of this, we’re upgrading profiles.yahoo.com with a new universal profile. Available in beta to all of our users around the world, Yahoo! Profiles is a centralized control panel that lets you manage your identity, activities, interests, and connections across Yahoo! — and eventually the entire Web. The new profile is a key element of our Yahoo! Open Strategy, rewiring Yahoo! to make it more open and social.

I want to make it clear that this new profile is not intended to be a new social destination on Yahoo!. Rather, our plan is to integrate “social” as a central dimension into the services you use every day. For example, if you’re on Yahoo! Messenger 9.0, you’re already seeing Yahoo! Buzz, Mybloglog, and Twitter updates as part of your friends’ status messages. Soon you’ll see social capabilities added elsewhere across Yahoo!, beginning with places where you start your day. The new homepage we’re testing will soon have an application that lets you stay up to date with what your friends are doing across the Web. And Yahoo! Mail will be delivering a smarter inbox, displaying emails from your most important connections first.

As you set up your new profile, you’ll see that we’re starting out with the basics. You can enter information about yourself (location, work experience, interests, photo, etc.) and add connections from your Yahoo! Address Book. As we start adding social capabilities to services like the Yahoo! homepage, Mail, and Messenger, your profile information will be used as the trusted source of identity and social preferences. This will be extended across the Web as developers begin using the open APIs we’re offering as part of our Yahoo! Open Strategy, allowing them to build more social experiences based on your preferences. (Note: The updated profile will not immediately be used by Yahoo! 360. More details are explained here.)

Ultimately, our goal is to unify your social experience and connections not only on Yahoo!, but anywhere you travel across the Web. Rolling out the new profile today is a just first step, and I look forward to sharing more details with you in the coming months as we “light up” social experiences at Yahoo!.

Jim Stoneham
Vice President, Communities

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Introducing Yahoo! Web Analytics

Posted October 8th, 2008 at 12:36 pm by Jitendra Kavathekar, Yahoo! Web Analytics

Number of Comments 26 Comments » / Filed in: Trends & News

Yahoo! Web AnalyticsHave you ever bailed on an online checkout because something in the user experience bugged you? Or were pleasantly surprised that the sponsored listings were more relevant than the regular results of your web search? This week, we are rolling out a new service that creates a helpful feedback loop for e-merchants, website owners, advertisers, and developers based on how well they did with you in critical moments like these.

Born out of our acquisition of IndexTools in May, Yahoo! Web Analytics (beta) provides powerful data and insights reporting that help website owners evaluate their marketing performance and tweak their website designs. They’ll get custom real-time reports and graphs that help them slice and dice metrics like sales, page views, and sources of traffic and ultimately identify ways to amp up their visitor satisfaction.

We’re rolling the service out in phases for the remainder of 2008 and into next year. The first big deployment is Yahoo! Small Business, whose 13,000 hosted e-commerce customers can get set up just in time for the holiday shopping season at the click of a button. We have already started to roll Yahoo! Web Analytics out to advertisers who seek Yahoo!’s help to build custom micro-sites, as well as to third-party application developers who build widgets and other mini-apps for Yahoo! users via our developer network or our new Yahoo! Open Strategy tools.

Nothing is worse for site owners—and consumers—than bad marketing or a lousy user experience. Here’s an easy tool designed to combat them… and fast.

For more information, please visit http://web.analytics.yahoo.com/ and check out the FAQ.

Jitendra Kavathekar
VP, Yahoo! Web Analytics

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Time for a calendar revival

Posted October 7th, 2008 at 9:00 pm by John Kremer, Yahoo! Mail

Number of Comments 30 Comments » / Filed in: Trends & News

Yahoo! Calendar betaOnline calendars have been around for more than a decade, and they’re tightly integrated with the leading Web mail services used by more than 680 million people per month (as of August, comScore). So it’s surprising to see how few people are actually using their Web calendars. Even the world’s most popular online calendar, Yahoo! Calendar, sees only a mere 8 million users per month.

So why, you may ask, is Yahoo! launching a new Yahoo! Calendar after ten years and why will it be better than your paper calendar or (gasp!) your desktop calendar? Because we think the time is right for these Web-based scheduling applications to finally take off. Here’s why:

  • Open standards like iCalendar and CalDAV make all online calendars work together so people can share their schedules without the hiccups of the past.
  • Broadband and mobile device ubiquity means you’re always connected, even if you don’t like to admit it. You need your busy life to be in order and for your calendar to be accessible wherever you go.
  • Web 2.0 technologies have made it possible to incorporate very cool visual effects and practical functions like event discovery.

Thanks to the powerful technology that our Zimbra team built, and our involvement with the online calendaring community, we’ve been able to add some much-improved technical functionality to the new Yahoo! Calendar. Now you can better connect with your friends and family –- even those who aren’t using Yahoo! Calendar. Our new calendar is interoperable with the other popular services, including those from Apple, Microsoft, AOL, Mozilla, and Google, so you can share your upcoming plans and important dates with friends.

With the new Yahoo! Calendar you can:

  • Subscribe to any iCalendar-based public calendar and add upcoming events and show times to your Yahoo! Calendar. This means you’ll be able to plan for a local concert when your favorite band comes to town and you’ll know when the next new episode of “Lost” will air.
  • Easily drag and drop events to reschedule appointments without having to refresh your Web page.
  • Set email, IM or SMS reminders for important activities and never miss a birthday or anniversary again.
  • Personalize your Yahoo! Calendar with interesting photos from Flickr to make your online calendar as visually appealing as it is productive.

And this beta is just the first in a series of updates you’ll see coming from us. Imagine being able to download your favorite sports team’s schedule, your class schedule, or your child’s t-ball schedule and being constantly on top of everything. That’s coming soon, along with additional event discovery features, including integration with Upcoming.org and other Yahoo! properties. And soon your Yahoo! Calendar will even auto-synch with Outlook and your iPhone.

So if you’re looking to be even more connected with your friends and family and never miss an important appointment, sign up for the Yahoo! Calendar beta at http://switch.calendar.yahoo.com. We’ll be adding users from this list over the next few weeks. And check out this screencast of the new Yahoo! Calendar, narrated by our product manager Herbert Wang.

John Kremer
Vice President, Yahoo! Mail

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Myth-busting and the Yahoo!-Google agreement

Posted September 26th, 2008 at 12:23 pm by Sue Decker, President

Number of Comments 26 Comments » / Filed in: Trends & News

There’s been a lot of speculation swirling around about the Yahoo!-Google agreement. We hear everything from the claim that Yahoo! and Google will be fixing prices to the prediction that the agreement is a death sentence for Yahoo!’s sponsored search business. Since the critics clearly don’t understand the deal and what it means for Yahoo!, Google, advertisers, and users, it’s time for some myth-busting.

Here’s the bottom line:

  • Yahoo! will use this agreement to help us become a stronger competitor in all aspects of online advertising; and
  • Yahoo! is not exiting the sponsored search business. We plan to remain a strong player in sponsored search.

What is the agreement?

You may have heard that the agreement gives Google control over 90% of search advertising. That’s just plain wrong. It’s simply a contract that gives Yahoo! the right, but no obligation, to show Google AdSense ads on Yahoo!’s own network. It’s important to note that the agreement is non-exclusive and gives us the option to “backfill” with Google ads if and when we see fit. The reason we structured the deal this way – rather than a more typical exclusive deal with revenue commitments to us and traffic commitments to Google – was precisely to avoid the issues the critics are raising.

Since Yahoo! bought Overture five years ago, we’ve run that business as a closed system. For example, if you want to put a sponsored search ad on a Yahoo! search results page (“SRP”), you have to buy the ad from us. Right now, that’s the only way to access the millions of online customers who visit the Yahoo! network at the key moment when they express their interests by making a search query. Given the size of our user base and the extraordinary diversity of searches they generate, we cannot, by ourselves, provide relevant paid search ads for every search – we can’t “fill up” all of our SRPs.

In fact, no one company can fill them up – not even Google. Yes, you read that right. There are millions of unique queries, like “elevation of Mount Elbert” and many of them are never matched to a relevant sponsored search ad. These “uncovered” queries are missed opportunities for advertisers to directly engage with consumers and for consumers to benefit from relevant offers. Fortunately, Yahoo! has strong “coverage” and “depth” for many queries – meaning we have a good number of ads to display for many searches. However, coverage and depth are not equal for all categories in our marketplaces. One of our key goals is to unlock the huge value of the hundreds of thousands of less popular queries that don’t show ads Yahoo! today.

The “monetization gap” between Google and Yahoo! is in reality a value gap. Where Google is getting higher bids than Yahoo! today, this is because advertisers perceive that Google is delivering more value – more targeted leads, more clicks, and more conversions. That’s why an advertiser might be willing to bid more for a click on Google than for a click on Yahoo! – the belief that the advertiser will get more value from Google. Google is not setting prices. Advertisers determine how to value keywords. Yahoo! is committed to providing advertisers with greater value and consumers with more relevant offers and this agreement helps us meet this challenge more quickly.

Increasing advertiser value is a complicated endeavor. Part of it is technological –- for example, building better matching algorithms. Part of it is giving advertisers more control over their advertising campaigns. But we also want to increase revenue by building query share, which takes time.

In the past year, we have thought about these challenges very carefully and we created a strategy that we’re convinced is a “win win” for Yahoo! and advertisers. The core idea is limited use of Google ads to deliver more value from our SRPs and other inventory in circumstances where we aren’t delivering the best advertiser value today, and then to use resources gained by that strategy to accelerate our investments in the technologies and marketplaces of the future. That’s where the agreement comes in — it allows us to provide better, more valuable connections immediately.

Current thoughts on implementation

We will implement the agreement in a way that respects an important principle you may know as the Hippocratic Oath: “first, do no harm.” That is, we will not use Google ads in a manner that would create a significant risk to the health of our own sponsored search business.

It’s important for us to recognize when using Google ads is beneficial for users and advertisers. Queries for which we have no coverage, low depth, and/or low relative monetization are all circumstances in which backfilling probably makes sense -– they indicate that Yahoo! is not currently delivering enough value for that inventory. If Google can deliver that value where we currently don’t, then everyone wins -– including the advertiser and the consumer.

It’s equally important for us to protect the long-term health of our marketplaces. As we studied this issue, we became acutely aware that our value proposition depends on having an active, “liquid” marketplace of search terms. The good news? Yahoo! has that for the more popular and commercial queries –- the ones that produce over two-thirds of Yahoo!’s search revenues. This is often not the case, however, for less popular “tail” queries.

As we proceed, we’ll hold true to our goal of making Yahoo! a “must buy” for online advertisers. We have no intention of abandoning our key advertiser relationships. To the contrary, we are exploring ways to further strengthen those relationships, and one of the ways we will do that is through our recently announced Digital Advisory Council. We are asking industry executives from our agency and advertiser partners to join us as we explore the continued evolution of digital media and online advertising. We’re going to start by addressing the confusion and misinformation that currently exists in the market regarding Yahoo!’s agreement with Google, which is a hotly debated topic that needs some much-needed clarification.

I’ve said in the past that we’ll backfill where the monetization gap between Yahoo! and Google is the greatest. This gap is the greatest in areas in which we don’t have matches of offers with very specific queries or where our matches are narrow or not relevant. This should only enhance our relevance to consumers and bring new advertisers to our inventory that didn’t do business with us or that made only limited commitments. Our overriding principle to backfill will be those win-win opportunities to backfill our inventory with advertising that clients find valuable but to which they have had scarce access and in other ways that both optimize for user experience and the maintenance of a robust marketplace.

Finally, let me be absolutely clear that we are not in any way going to be coordinating or setting search term pricing with Google. The fact is that advertisers set prices by bidding in our real time auctions. This agreement gives advertisers a new opportunity to bid for placement on an additional network that includes Yahoo! inventory. They will bid for what they think this opportunity is worth at prices that produce positive ROI. That’s how pricing works today in this industry and this agreement won’t change that.

I hope readers of this post, as well as advertisers and regulators, can move past the false rhetoric being peddled by some of our competitors and see the marvelous potential that the agreement offers the marketplace. It’s a great opportunity for Yahoo!, and we’re committed to implementing it in a way that produces the most value for advertisers and users. Ultimately, that’s the only way we can provide value for Yahoo!’s stockholders.

Sue Decker
President

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