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Archive for the 'Working at Yahoo!' Category

Yodeling Hello to Yahoo!

Posted April 18th, 2010 at 9:09 pm by Yahoo!, Blog Editors

Number of Comments 3 Comments » / Filed in: General, Working at Yahoo!

As the newest Yahoo! employee, at the risk of being highly corny, I’m delighted to yodel my first purple-hued shout-out to the 600 million people and tens of thousands of advertisers and publishers who enjoy Yahoo!’s products every day.

Some of you might ask why anyone would say goodbye to surfing and cycling the Central Coast of California or travelling the globe with their family to take on the job of leading products and technology at Yahoo!  My answer’s pretty easy – meet just some of the brilliant people at Yahoo! that want to change the world, and then scan the amazing list of leading products around the globe these people have delivered at scale.  When I think about what this company has meant to anyone who has used the Internet, worked in the Internet industry, or wanted to reach people across the world, there is simply none better.

From wildly popular services like Yahoo! Mail, Yahoo! Messenger, Flickr and Yahoo!’s mobile sites and apps, to Yahoo!’s best-in-class content properties like Yahoo! News, Yahoo! Finance and Yahoo! Sports, to many, many other great products across the world, Yahoo!’s product portfolio continues to be the envy of the industry.  Those incredible services and their respective audiences bring tremendous value for advertisers, which is why Yahoo! serves up 10 billion ads across its network every day and is the #1 publisher of online display advertising. How can anyone not want to be a part of that?

And that’s just what consumers and advertisers see from the outside.  Inside Yahoo!, there’s technological and scientific brilliance everywhere you look.  With 500 patents, one of the world’s largest cloud computing infrastructures, and top scientific talent across computer science, machine learning, economics and social sciences, I’m awed at the caliber of people I’m going to be working with. The intellectual horsepower doesn’t stop there – I’m looking forward to working with some of the smartest and best-in-class talent around the world in marketing, advertising sales, partnerships, programming, service engineering and operations.  The commitment Yahoos have shown over the years to delivering the best experience to both consumers and advertisers is one of the key things that attracted me here.  We’re in the business of delivering bespoke experiences to our consumers, partners and advertisers and I’m looking forward to working with all of you to build on that reality.

This week marks an exciting new journey for me personally, and I’m thrilled to be sharing my experiences and background with the world class people at Yahoo!  We have big opportunities, as well as big challenges ahead of us, and I’m getting ready to dive in and work with this great team to make Yahoo! even more central to daily online life than it has been over the past decade and a half.

My first day in the office will be May 17th and I can’t wait to get started. Stay tuned for more as I get settled and dig in with my new team.

‘Nuff said.

-Blake Irving, EVP, Chief Product Officer, Yahoo!

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Exciting times at Yahoo! APAC

Posted April 5th, 2010 at 5:10 am by Priscilla Tan,

Number of Comments 3 Comments » / Filed in: Working at Yahoo!, Yahoo! in Asia

Yahoo! announced some key staff movements aimed at strengthening the leadership team in APAC:


Yvonne Chang – From VP of Advertising Sales and Marketplace, APAC to Head of Yahoo! SouthEast Asia


Ken Mandel – Head of Yahoo! South East Asia to VP of Advertising Sales and Marketplace, APAC


Jeff Han – Acting Senior Director of Marketing to VP, Marketing, APAC

It’s certainly an exciting time for Yahoo! in the region, with the recent expansion of our regional structure to incorporate South East Asian countries and India – all moves to enhance the level of support received by customers and advertisers in these countries. In particular, Yahoo! is committed to making the Internet easy to use and personally relevant for users in these markets who are going online for the first time.

600 million consumers worldwide make Yahoo! their online destination every day. With these seasoned industry professionals now embarking on important roles to lead the Yahoo! APAC team to the next level, Yahoo! is pushing the envelope in offering compelling online experiences that are tailored to emerging Asian consumers and providing an unmatched proposition for advertisers.

Watch this space for more exciting updates about Yahoo! in APAC.

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Social media: Vital in the newsroom

Posted March 8th, 2010 at 10:17 pm by Priscilla Tan,

Number of Comments 3 Comments » / Filed in: Guest Opinions, Profiles, Working at Yahoo!, Yahoo! Opinions, Yahoo! in Asia

PROFILE SERIES:

Starting this week, we’ll be bringing you a step closer to the Yahoos who make stuff happen behind the scenes  as well as guests from outside of the company to share their views on various hot topics.

Joey Alarilla, a prominent (some say famous) Filipino blogger and journalist who recently joined Yahoo! as our social media editor for Southeast Asia is our first guest. Read on to find out more about his new role and how social media is playing a critical part in the Yahoo! Southeast Asia newsroom as well as the upcoming Philippine Presidential election campaigns.

Welcome to Yahoo! Can you give us a brief introduction to yourself, for example, what were you doing before joining the company?

Prior to joining Yahoo!, I was the head of the Multimedia Department of the leading online game publisher in the Philippines, Level Up! My projects there included launching our live blogging and live video streaming services and producing/hosting a weekly online show for our community.

I was a tech journalist for over a decade. In 2000, I was one of the pioneer editors who spun off the leading Philippine online news site INQUIRER.net (then called INQ7.net) from the Philippine Daily Inquirer newspaper. As the multimedia editor, I launched the site’s blog network and online video service, while also hosting and producing several podcasts and editing the hackenslash gaming news site. I was also the founding president of the Asian Gaming Journalists Association and a tech blogger for CNET Asia.

Could you tell us what a social media editor at Yahoo! in the Philippines does?

As the social media editor, I listen and interact with the community, not just on Yahoo! properties, but also on other social networks. My job includes understanding and monitoring what’s trending on different social networks; engaging the communities on these networks to exchange ideas and get feedback; and sharing these insights with the editorial team and our content partners.

We are also looking for more user generated content and offering platforms for our users to have their stories covered by Yahoo! and their views heard and read by more audience.

Sounds exciting! Tell us more about the social media scene in the Philippines / Southeast Asia

The social media scene is quite vibrant not just in the Philippines but across the region. It’s becoming more and more mainstream, with celebrities, journalists, politicians, and other personalities becoming more active on social networks.

One of the factors contributing to the growth of social media is the increasing popularity of the mobile Internet. You could say that social media is starting to become the new SMS. When you see people typing on their phones here, they might not be texting, but actually posting status updates on their social networks, or chatting with other online users.

While Twitter and Facebook are gaining popularity in this region, Meme from Yahoo! has a huge fan base and growing very quickly. We have introduced themed Memes for comic book lovers and cosplay and anime fans – two popular topics in the Philippines.

Can you elaborate more on why you think social media has started to become a vital part for news gathering?

News organizations have to evolve to keep pace with the changing habits of their audience. Many Internet users, especially the younger ones, have embraced social media.

Their primary source of news is no longer newspapers, television or even online news. It’s trusted users on their social networks. That explains why you have a personal newspaper service like The Twitter Tim.es, which displays news and blog links from the people you trust on Twitter – you can even check out my personal newspaper.

Increasingly, social media users are “out-scooping” the breaking news teams from mainstream media. Social media is one of the key channels for delivering news and other information. In the Philippines, in the wake of the massive flooding caused by tropical storm Ondoy (international codename: Ketsana), Filipinos relied on social networks to keep themselves informed and coordinate relief and rescue operations. Through social media, different rescue groups were able to harness the spirit of volunteerism and encourage more people to help out the flood victims.

The fact is that news organizations that fail to adapt are in danger of becoming irrelevant. They can no longer assume that users will come to them, but must instead make sure their content is available wherever their users may be.

Due to different factors, some news organizations have been slow to integrate social media into the newsroom. I’m happy to say, however, that the situation is changing. Many news organizations in the Philippines and in Southeast Asia are embracing social media. This is a new and exciting frontier for many journalists, and Yahoo! will be here to help our media partners with our own insights based on our experiences and best practices.

During the recent social media forum in the Philippines, you discussed how social media is shaping the political landscape in the Philippines; do you think the candidates really understand the benefits/ use of social media?

Social media is generating a lot of hype in the upcoming Philippine presidential elections this May. Pundits are saying this will be the first Philippine elections in which social media will potentially be a game changer.

It’s good to see that many candidates recognize the importance of social media in their campaigns – no doubt inspired by the example of US President Barack Obama. What they have to keep in mind, however, is that social media is just one aspect of the campaign, and that their success will depend on how well they integrate it with their overall strategy.

The Obama team was able to reach out via social media but the crucial step was in translating this into actual grassroots support i.e, volunteers going door to door, and voters trooping out on Election Day. Social media is not a silver bullet. It’s not the be-all and end-all of a campaign, and if candidates become shortsighted, they might end up fighting an online popularity contest instead of inspiring action among their constituents.

Moreover, I would like to see candidates focus less on bombarding followers with their messages, and instead concentrate on interacting with voters online and listening to what they have to say. Social media is a conversation, and it’s a chance for voters to truly make their voices heard.

Empowering the voters through social media is the main goal of Yahoo!’s Purple Thumb site for the Philippine elections. We also held a social media forum, to examine the impact of social media on the upcoming elections. It’s all about the community – about putting the spotlight on what ordinary people have to say about the election issues that concern them most.

Social media is your chance to be heard. Don’t let anybody tell you otherwise.

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Opening eyes to accessibility

Posted October 29th, 2009 at 4:26 pm by Nicki Dugan, Blog Editor

Number of Comments 7 Comments » / Filed in: Behind the Scenes, Video, Working at Yahoo!

victortsaranVictor Tsaran is one of those people who just impresses the hell out of you. He grew up in a Ukrainian orphanage and is now a talented computer engineer in the U.S. He’s an accomplished musician and songwriter. And he also happens to be blind.

Victor runs Yahoo!’s accessibility program. He helps make it easy for people with all kinds of disabilities to use our sites. When I first met Victor, I had the same naïve reaction most people have – dumbfounded by how he could crank open his laptop and be fully self-sufficient reading email and surfing the web. That’s because I was clueless about all the remarkable ways that people with disabilities use technology.

Victor’s made it his mission to educate our designers and engineers, helping change their assumptions that accessibility somehow requires sacrifice or compromise. On the contrary, Victor argues that accessible design is better for everyone. Just as curb-cuts were designed for wheelchairs, they’re also a great convenience for strollers, luggage and shopping carts, right?

But driving the point home sometimes means making someone walk a mile in his moccasins. Enter the Yahoo! Accessibility Lab, which has been toured by more than 75 product teams to date. It’s filled with a wide array of assistive technologies – screen readers, onscreen keyboards, interactive Braille displays, etc. When Yahoos arrive, they’re told they’ve just had a stroke and can’t type with their fingers. They’re given a rubber ball and asked to type their name. Um… Next, they’re fully paralyzed. “OK, try to send an email.” Uh… After they’re introduced to the technology solutions, they watch videos of disabled people in action.

All this leaves developers making accessibility a goal before they write their first line of code. It’s why anybody can access rich features and tools on products like Yahoo! Sports, My Yahoo!, Yahoo! Finance, Yahoo! News, Yahoo! Search, Yahoo! Messenger for the iPhone. It’s why third-party websites that are inaccessible in their own right are now entirely accessible via the new “favorites” area on the Yahoo! Homepage. Victor has helped Yahoo! make enormous strides since joining us four years ago, but there’s still more to come.

We spent some time following Victor with a video camera to not only understand his work, but to appreciate his daily experience. Commuting by train. Playing guitar. Making lunch with his wife Karo Caran, a fellow student from the Overbrook School for the Blind. We watched as sighted people had their first awkward interactions with him. He laughs when he describes how often people raise their hands when he asks questions during his new hire orientation briefings. Well-meaning commuters sometimes escort him to the wheelchair zone on the train platform. It took me a while to realize he’s not offended by questions like “Did you see my email?”

Here’s Victor’s video profile:

Spend any amount of time with Victor and you realize that his blindness doesn’t really make him all that different from anyone else – except that his computer talks to him. Really, really fast.

Read more:

  • Victor’s post about screenreaders
  • Victor’s post about the launch of our Accessibility Lab in Bangalore
  • An interview with Victor about his life and music

Nicki Dugan
Blog Editor

Video credits: producer, Nicki Dugan; cinematographer, Brad Williams; director/editor, Ricky Montalvo
Photo by gingervitis

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Helping Yahoos imagine disability

Posted July 15th, 2009 at 10:27 am by Victor Tsaran, Yahoo! Accessibility Program

Number of Comments 6 Comments » / Filed in: Working at Yahoo!

There are 60 million people with disabilities in the U.S. There are more than 10 times that number around the globe. Yahoo!’s Accessibility team wants to make sure that every one of these individuals is able to use Yahoo! as their web site of choice. That will only be possible, of course, if every corner of our network is fully accessible.

While we still have work to do toward that end, we did reach a significant milestone last month when Yahoo! India launched an Accessibility Lab in Bangalore. It is modeled after our Sunnyvale lab, which has demonstrated a variety of assistive technologies to hundreds of Yahoos since it launched in 2008.

Our Accessibility Labs are important tools for engineers who can’t imagine life with a disability. The reality is that not everyone can use a mouse, type on a keyboard, or see the computer screen. We simulate that experience so our developers can learn how to think about users with disabilities during their product development process. We have screen readers to help them understand the experience of a blind user, single switches and onscreen keyboards for physically disabled users, communication devices for kids with speech impairments, etc. More and more Yahoo! products are being designed and developed in our Bangalore office, so it became clear that we needed to enhance our ability to train engineers and designers there.

Here’s a slideshow of photos from our grand opening event in India:

Also, a a global company, we are keenly aware that commercial screen readers are generally out of reach for most blind people living in developing countries. So we’ve sponsored the non-profit NV Access Foundation, which is working on a free, open-source screen reader. Our support will help them improve web features for NVDA for Windows, making it easier for visually-impaired users around the world to browse the Web – especially when they encounter Web 2.0 technologies. And by making NVDA’s screen reader a better product, we’re also helping all the web developers who use it as their testing tool.

Everybody wins.

Victor Tsaran
Sr. Accessibility Program Manager

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Can a machine know what movies you like?

Posted July 8th, 2009 at 11:51 am by Prabhakar Raghavan, Yahoo! Labs

Number of Comments 3 Comments » / Filed in: Trends & News, Working at Yahoo!

netflix prizeIf you’ve seen “The Godfather,” chances are you might like other Marlon Brando movies. Or films about gangsters. Or those directed by Francis Ford Coppola. But will you like “Napoleon Dynamite”?

This is the central problem posed by the Netflix Prize. Netflix is offering $1 million in prize money to anyone who can substantially improve (by more than 10 percent) the accuracy of its movie recommendation engine. While Netflix suggests movies based on your ratings history, the company isn’t satisfied with how well it can predict what you’ll like.

At Yahoo! Labs, this is just the kind of crazy difficult problem we love to take on. For scientists, it’s a pure challenge, requiring deep study and experimentation across a variety of fields, such as machine learning and data mining.

And for Yahoo! as a whole, these types of scientific problems also happen to be a critical element of what we most want to succeed at: connecting you with the content and information you most want in your life – even if you don’t know it yet.

That’s why we couldn’t be happier to pass along the news that Yehuda Koren, one of our scientists at Yahoo!’s Israel Lab, is part of the first qualifying team for the Netflix Prize.

Yehuda’s team, BellKor’s Pragmatic Chaos, reached first place on the Netflix Prize leaderboard on June 26, with an improvement of 10.05 percent. Achieving a more than ten percent improvement in the quality of movie recommendations is no drop in the bucket. It took Yehuda and his teammates three years to achieve and no other team has matched it yet.

Congratulations to Yehuda and his team. In the past few weeks alone, in addition to the Netflix Prize, Yehuda and his colleagues also received best paper prizes at two of the most important scientific conferences (ACM SIGMOD and ACM SIGKDD) for computer science and the Internet. Yahoo! researchers Christopher Olston, Shubham Chopra, Utkarsh Srivastava, Ashwin Machanavajjhala and Bee-Chung Chen, were also recognized for contributions to the science of how to better query and mine data, which will ultimately make it easier for you to get things done on the Web and beyond.

We may not yet have solved every problem the Internet has thrown our way, but at the very least, you should start feeling a lot more confident about those movies in your Netflix queue.

Prabhakar Raghavan
Head of Yahoo! Labs

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Able to leap tall buildings…

Posted July 6th, 2009 at 2:57 pm by Nicki Dugan, Blog Editor

Number of Comments 1 Comment » / Filed in: Those Crazy Yahoos, Working at Yahoo!

What do you do if the world’s tallest building stands in your city? Try to run up its stairs as fast as you can!

A group of Yahoos from Taiwan recently banded together to run up the Taipei 101, which weighs in as the world’s tallest skyscraper at 101 stories with 2,046 steps. That’s 508 meters or one third of a mile… straight up. It was part of a masochistic race called the “Taipei 101 Run Up,” which pits teams against each other to see who can reach the top first. The 20 participating teams included major brands like Coca-Cola, Nike, and Bayer.

Sporting purple Yahoo! T-shirts, our team included a few senior Yahoo! executives, including Ari Balogh, our executive vice president of Products and chief technology officer (visiting from California); Rose Tsou, senior vice president of our Asia region; and Charlene Hung, general manager of Yahoo! Taiwan.

So, how’d they do in this ultimate Stairmaster challenge? They placed fifth, just a few spots behind last year’s second place finish (when they lost out to the fire department — the only team you really want passing you). And the fastest Yahoo? That would be Ari, whose addiction to energy bars clearly paid off. He scaled the building’s 101 stories in just 18:26.

Here are some photos from the race and sweet victory:

Nicki Dugan
Blog Editor

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Teaching the teacher

Posted June 15th, 2009 at 2:15 pm by Nicki Dugan, Blog Editor

Number of Comments 1 Comment » / Filed in: Working at Yahoo!, Yahoo! For Good

Douglas CrockfordDouglas Crockford performs tests on human subjects. He likes to make them struggle and then learn from their experience. But it’s all for a good cause.

Douglas is Yahoo!’s resident JavaScript software architect. He has literally written the book on the coding language and his job involves training engineers at Yahoo! and industry-wide to use the code effectively. But he’s long lamented that there isn’t a good reference book for beginners. So he decided to take matters into his own hands and write it himself. But he quickly faced the dilemma of every expert – trying to think like a beginner.

Enter Mountain View High School.

Douglas decided that teaching a course in the principles of computer programming could prove mutually beneficial. So as a school volunteer, he worked with administrators to recruit a handful of willing students (mostly seniors) whose only prerequisite was experience in calculus. For most, this was their first exposure to software. Before long, they were thrown into the deep end of the pool to learn about values, variables, functions, recursion and other complexities of programming. By the end of the 12 weeks, the kids had conquered the basics and Douglas had experienced JavaScript through the eyes of a novice. Everybody won.

Now, this group may not have been statistically significant –- kids growing up in the Silicon Valley get plenty of exposure to technology, thanks to parents who often work at industry giants. And these students are headed to hallowed institutions like Cal Poly, Northwestern, and UC Berkeley to chase engineering degrees. But, nonetheless, they taught Douglas a lot about how to learn.

When Douglas sets off to write the book, I’m sure you’ll find some 17-year-olds in the acknowledgments. Also to be acknowledged are Mountain View High School Principal Keith Moody (also, incidentally, a former Raider defensive back) and teacher Madeline Miraglia, who made Douglas’ volunteer project possible.

Nicki Dugan
Blog Editor

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Bleeding purple

Posted May 6th, 2009 at 5:09 pm by Nicki Dugan, Blog Editor

Number of Comments No Comments » / Filed in: Behind the Scenes, Working at Yahoo!

Usually what happens at a company all-hands, stays at a company all-hands. But sometimes there’s great stuff that seems too good to keep under wraps.

Take Mitch Spolan, for example. We have a phrase around here that describes someone who’s loyal to the core — they “bleed purple.” That’s Mitch in a nutshell. He’s a 10-year Yahoo! veteran who’s seen it all — the good, the bad, the ugly, and the awesome. And he’s embodied the definition of pride throughout. And in this presentation, Mitch gave abut 13,000 people a bevy of reasons to share that pride.

You have to forget for a moment that he’s a sales guy (he was just promoted to head of our North American field sales organization) because what you’re about to watch isn’t some guy just trying to cut a deal. This video helps you understand what it means to bleed purple.

And you’ll also learn a thing or two about measuring social impact by a factor of Obamas.

Nicki Dugan
Blog Editor

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Getting our house in order

Posted February 26th, 2009 at 9:16 am by Carol Bartz, CEO

Number of Comments 154 Comments » / Filed in: Behind the Scenes, Greatest Hits, Our Users, Working at Yahoo!

A month and a half in the saddle and today I have the perfect excuse to get blogging.

I’ve been on a whirlwind tour for the last six weeks, talking with everybody from executive leaders to the guys who configured my laptop. I’ve been in student mode, slowly getting smarter about what makes this place tick. And most recently, I’ve been gathering information on what it’s going to take to get Yahoo! to a great place as an organization –- and one that brings you killer products.

People here have impressed the hell out of me. They’re smart, dedicated, passionate, driven, and really nice. There’s so much great energy and frankly lots of optimism. But there’s also plenty that has bogged this company down. For starters, you’d be amazed at how complicated some things are here.

So today I’m rolling out a new management structure that I believe will make Yahoo! a lot faster on its feet. For us working at Yahoo!, it means everything gets simpler. We’ll be able to make speedier decisions, the notorious silos are gone, and we have a renewed focus on the customer. For you using Yahoo! every day, it will better enable us to deliver products that make you say, “Wow.”

I’ve noticed that a lot of us on the inside don’t spend enough time looking to the outside. That’s why I’m creating a new Customer Advocacy group. After getting a lot of angry calls at my office from frustrated customers, I realized we could do a better job of listening to and supporting you. Our Customer Care team does an incredible job with the amazing number of people who come to them, but they need better resources. So we’re investing in that. After all, you deserve the very best.

We’re also leaning on this team to make sure we’re all hearing the voice of our customers (consumers and advertisers). I’m singularly focused on providing you with awesome products. Period. The kind that get you so excited, you have to tell someone about them. Whether on your desktop, your mobile device, or even your TV.

And that takes a real understanding of what you want/need/love/hate, how you’re using our products, and what you find simple, intuitive, easy and fun. Who wants innovation for innovation’s sake if it doesn’t make your life easier, more efficient, more productive? So expect us to hear you better and take better care of you.

Finally, a note about our brand. It’s one of our biggest assets. Mention Yahoo! practically anywhere in the world, and people yodel. But in the past few years, we haven’t been as clear in showing the world what the Yahoo! brand stands for. We’re going to change that. Look for this company’s brand to kick ass again.

Big thanks to the many of you who’ve reached out with positive comments. It’s clear people want Yahoo! to succeed. I’ll try to pop by here again soon, though probably not too soon. I have a pretty long to-do list.

Carol Bartz
CEO

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Greatest Hits

The stuff you dug the most

Getting our house in order
February 26, 2009

Backstage at our homepage
November 25, 2008

And now we dance
August 4, 2008

There’s no winning the Yahoo! lottery
July 8, 2007

Celebrating Yahoos giving backCelebrating Yahoos giving backYahoo! launches OMG in Indonesia Yahoo! launches OMG in Indonesia Have a break!Lion Dance for prosperity

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